Main use and special characteristics

Dashboard Light is a web interface intended for use by merchants of ECommPay. This interface allows the merhcant's employees to accomplish a range of tasks related to all projects of their company in the ECommPay payment platform. They can:
  • analyse and monitor payment processing and consolidated financial data with an option to break it down by different characteristics and with the help of visualisation tools;
  • issue partial and full refunds as well as both single and bulk payouts to the customers of the merchant's web service;
  • create a range of reports with consolidated information on payment processing and financial results.

And this list of capabilities continues to grow.

Dashboard Light supports two-factor authentication for access according to the requirements mandated by PSD2 (Revised Directive on Payment Services, Directive (EU) 2015/2366), and access permissions are granted according to the role-based access model described in a corresponding section.

From the start, Dashboard Light was designed with the consideration of leading development methodologies and technologies including elements of design thinking. As a result, the interface includes a number of solutions which have already been tested with the help of prospective and real-life users, and any clients of ECommPay can contribute to the further development of the interface — if you are interested, let your account manager know.

Getting started

The merchants still in the process of integration with ECommPay as of April 13, 2020 or that have not used ECommPay's services before are provided access to the new interface right away. For the rest, the trial run of the new interface began on April 13 following which ECommPay plans to end support for the current interface of Dashboard and only continue supporting Dashboard Light for use by merchants. Therefore, we recommend getting acquainted with the new interface during the first half of 2020. For more detailed information on the time schedule of the trial run, contact your account manager. Key new features and differences between the two interfaces are described below, in a corresponding section.

If you wish to get started, while still continuing to use the current version of the interface, contact your ECommPay key account manager. Following their confirmation, you can access both interfaces using the same user account, however, simultaneous use is not recommended because it increases the chance of conflicts due to actions of different users.

Dashboard Light is available at dash-light.ecommpay.com

If you have questions about using Dashboard Light, please consult our technical support specialists — support@ecommpay.com.