Automated onboarding

The first category of information that you need to submit for onboarding is the general information about the company. Some of these details will be prefilled with the information you have provided on the application form and you will be able to edit them if needed. Also note that the information you provide in this tab cannot be saved as a draft. All required information must be entered within one Dashboard session.

The company details must match the information provided in the documents that contain the list of shareholders and the company's address. When filling in the fields, keep these documents at hand to ensure that the company details are provided as stated in the official documents.

To add information about the company:

1. Open the tab for adding company details.

   To do so, go to the Get started section of the Dashboard interface and click Add company info on the registration navigation panel.

2. Specify the company details: review the information that you have provided on the application form, edit it if necessary, and add any data that is missing.

   To do so, fill in the following fields:

   • Company legal name—the name of the company (as specified in the Certificate of Incorporation; this field is prefilled according to the original application and editable).
   • Website URL—the URL of the company's website (in the URL format; third-party resources, such as social media profiles or partnership pages, are not accepted; this field is prefilled according to the original application and editable).
   • Business industry segment—the category of the company's economic activity according to the list of eligible industry sectors from ecommpay (select the most relevant category; this field is prefilled according to the original application and editable).
   • Business phone number—the telephone number to contact the company (in the international format; this field is prefilled according to the original application and editable).
   • Registration Number—the company registration number, CRN (an 8-character identifier found in the Certificate of Incorporation from Companies House; this field is prefilled according to the original application and editable).
   • TAX ID (if applicable)—the Corporation Unique Taxpayer Reference (a 10 or 13-digit identifier found on the HMRC correspondence or in your HMRC Business Tax Account).
   • Number of employees in the company—the number of people employed by your company on the date when you are submitting the application via Dashboard (cannot be more than 10 employees).
   • Building number—the number of the building in the company's registered address (can be found on the HMRC tax notice, lease agreement, or another supporting document; this field is optional).
   • Street—the name of the street in the company's registered address (can be found on the HMRC tax notice, lease agreement, or another supporting document; this field is optional).
   • Unit / Floor / Office (optional)—the number of the unit, floor, or office in the company's registered address (can be found on the HMRC tax notice, lease agreement, or another supporting document; this field is optional).
   • Country—the name of the country in the company's registered address (can be found on the HMRC tax notice, lease agreement, or another supporting document; must be selected from the list).
   • City—the name of the city in the company's registered address (can be found on the HMRC tax notice, lease agreement, or another supporting document; must be selected from the list that becomes available after the country is selected).
   • Postal code—the postcode in the company's registered address (can be found on the HMRC tax notice, lease agreement, or another supporting document).
3. Make sure that the specified information is correct and submit it for review by ecommpay.

   To do so, compare the information you have entered with the official documents of your company, click Continue in the bottom right corner of the tab and then Submit in the modal window that opens, following which make sure you are shown a notification that the information is under review.

4. Make sure that you receive the result of the review from ecommpay.

   As a rule, the review takes about half an hour. If the information provided at this step is accepted, you will be able to proceed to adding information about the company stakeholders, whereas if it is declined, you will be shown a message that you will not be able to continue onboarding via the Dashboard interface. Also, in some cases, ecommpay may contact you to discuss switching to the standard onboarding and integration process, with specialist consultations.

The second category of information that you need to submit for onboarding is the information about the company's stakeholders that include:

• Ultimate beneficial owner—each person who owns more than 25% of the company's shares.
• Director—an officially listed company director with the signing authority.
• Signatory—a person who has legal authority to sign agreements for the company.
• Contact person—a person who completes the onboarding application form and acts as a main contact for the company.

Depending on the company, the same person can be assigned one or more stakeholder roles. For the contact person, specifying their name and position in the company is enough, while for other stakeholder roles you need to provide more details including personal information, sources of income, and residential address (you do not have to enter this information repeatedly if the same person is assigned several stakeholder roles). Also note that the stakeholder information can be saved as a draft using the Save a draft button (with the option to return to editing the draft later via the Dashboard home page).

The information about the company stakeholders must match the information provided in the documents that contain the list of shareholders, personal identification of stakeholders, and their residential addresses. When filling in the fields, keep these documents at hand to ensure that the information is provided as stated in the official documents.

To add information about the company stakeholders:

1. Open the tab for adding the stakeholders.

   To do so, go to the Get started section of the Dashboard interface and click Add stakeholders on the registration navigation panel.

2. Specify the details of all company stakeholders.

   Note that for the first stakeholder specified, some fields will be prefilled with the information you have provided on the application form, and you can edit these fields. For subsequent stakeholders, prefilling is not used, and you will have to fill in all fields manually. To add information about the next stakeholder, click Add person in the bottom right corner of the tab.

   As a rule, the first stakeholder you specify is the contact person for whom it is sufficient to enter the first name, last name, and job title. For other individuals, you must provide the following information:

   • Role—all roles assigned to the stakeholder (Contact person, Director, Signatory, and Ultimate beneficial owner).
   • First name—the stakeholder's first and middle names (exactly as they appear on an identity document).
   • Last name—the stakeholder's last name (exactly as it appears on an identity document).
   • Date of birth—the stakeholder's date of birth (exactly as it appears on an identity document).
   • Mobile phone—the telephone number to contact the stakeholder (in the international format).
   • Email—the email address to contact the stakeholder.
   • Share percentage—the proportion of the company’s total outstanding shares owned by the stakeholder (percentage, exactly as it appears on a corporate document).
   • Source of wealth—the origin of total accumulated assets describing how the stakeholder has accumulated their overall net worth over time (must be selected from the list).
   • Value of source of wealth—the value of total accumulated assets of the stakeholder (must be selected from the list of ranges in US dollars).
   • Building number—the number of the building in the stakeholder's residential address (can be found on the HMRC tax notice, lease agreement, or another supporting document; this field is optional).
   • Street—the name of the street in the stakeholder's residential address (can be found on the HMRC tax notice, lease agreement, or another supporting document; this field is optional).
   • Unit / Floor / Office (optional)—the number of the unit, floor, or flat in the stakeholder's residential address (can be found on the HMRC tax notice, lease agreement, or another supporting document; this field is optional).
   • Country—the name of the country in the stakeholder's residential address (can be found on the HMRC tax notice, lease agreement, or another supporting document; must be selected from the list).
   • City—the name of the city in the stakeholder's residential address (can be found on the HMRC tax notice, lease agreement, or another supporting document; must be selected from the list that becomes available after the country is selected).
   • Postal code—the postcode in the stakeholder's residential address (can be found on the HMRC tax notice, lease agreement, or another supporting document).
3. Make sure that the specified information is correct and submit it for review by ecommpay.

   To do so, compare the information you have entered with the official documents of your company and stakeholders,click Continue in the bottom right corner of the tab and then Submit in the modal window that opens, following which make sure you are shown a notification that the information is under review.

4. Make sure that you receive the result of the review from ecommpay.

   As a rule, the review takes about half an hour. If the information provided at this step is accepted, you can proceed to providing information about the company's bank account, whereas if it is declined, you will be shown a message that you will not be able to continue onboarding via the Dashboard interface. Also, in some cases, ecommpay may contact you to discuss switching to the standard onboarding and integration process, with specialist consultations.

The third category of information that you need to submit for onboarding is the information about the company's bank account to set up settlements with ecommpay. As a rule, providing an account number and a SWIFT code is sufficient, since the name of the bank and the country are determined automatically. Keep in mind that at this step you can provide only one account, single currency or multicurrency, and the information about this account will be used to perform compliance checks. You can add more bank accounts at a later date, after the process of onboarding is complete. Also note that the information you provide in this tab cannot be saved as a draft. All required information must be entered within one Dashboard session.

The bank account details must match the information provided in the financial supporting documents. When filling in the fields, keep these documents at hand to ensure that the account details are provided as specified by the bank.

To add information about the company's bank account:

1. Open the tab for adding a bank account.

   To do so, go to the Get started section of the Dashboard interface and click Connect bank account on the registration navigation panel.

2. Specify the bank account details.

   To do so, fill in the following fields:

   • Is this a multicurrency account?—an indicator showing that the multicurrency operations are supported by the bank for this account (select Yes or No).
   • Account Number / IBAN—an international bank account number.
   • Account Currency—the currency code (for the single currency bank account).
   • BIC/SWIFT—an international identification code of the bank where the account is held (BIC or SWIFT; when you are filling in this field, you can use the dropdown list that becomes available if at least three characters have been entered).
   • Name of the financial institution—the name of the bank where the account is held (prefilled according to the specified bank code, not editable at this step).
   • Registration country of the financial institution—the country where the bank is registered (prefilled according to the specified bank code, not editable at this step).
3. Make sure that the specified information is correct and submit it to ecommpay.

   To do so, compare the information you have entered with the official documents of your company, click Continue in the bottom right corner of the tab and then Submit in the modal window that opens, following which make sure that you are redirected to the tab for uploading supporting documentation.