AstroPay
Overview
Introduction
AstroPay is a payment method which allows to process payments in different countries by using e-wallets of the AstroPay service. This method supports purchases and payouts. In addition, by using the AstroPay service, payouts can be made to AstroPay and PIX accounts.
Additionally, while working with the AstroPay method, it is possible to configure the display of a separate button on Payment Page for purchases via the PIX service, which is built-in into the AstroPay service. The PIX service is available only in Brazil. Refer to your ecommpay key account manager for more information.
This article provides information about working with the AstroPay method: general insights are presented in the Overview section, while information about the actions required to process payments and perform other actions is presented in the sections that follow.
General information
Payment method type | digital wallet payments |
---|---|
Payment instruments | digital wallets |
Countries and regions | most countries in the world |
Payment currencies | most currencies in the world |
Currency conversion | on the ecommpay side |
One-time purchases | + |
Credential-on-file purchases | – |
Full refunds | – |
Partial refunds | – |
Payouts | + |
Chargebacks | – |
Notes | payouts can be made to AstroPay and PIX accounts |
Onboarding and access fee | refer to your ecommpay account manager |
Interaction diagram
Payment processing by using the AstroPay method involves the merchant's web service, one of ecommpay interfaces, the ecommpay payment platform, and technical facilities of the AstroPay service.
Operations support
Various platform interfaces can be used to process payments and perform operations using the AstroPay method. Purchases can be processed by using Payment Page, Gate and Dashboard (using payment links), payouts—by using Gate and Dashboard. At the same time, regardless of the interfaces used, the following properties and limitations are applicable.
When working with the AstroPay the following amount limits are applicable.
Times ¹ | ||
---|---|---|
base | threshold | |
Purchases | 2 minutes | 25 hours |
Payouts | within 1 minute | 25 hours |
- The base and threshold times are defined as follows:
- The base time is the average estimated time between the moment a payment is initiated in the payment platform to the moment the payment result is sent to the web service. The base time evaluation is made on the assumption of normal operation of all technical facilities and communication channels and typical customer behaviour (if any input from the customer is required). Use the base time to estimate when to react to the absence of payment result callbacks or when to check payment status (details).
- The threshold time is the maximum possible time between the moment a payment is initiated in the payment platform to the moment the web service receives the callback with the payment result. A payment is automatically assigned the
decline
status if it wasn't processed within the threshold time. For individual customisation of the threshold time limit, contact ecommpay technical support.
Processing scenarios
To perform a purchase by using the AstroPay method, you need to redirect customer to the AstroPay service, while to initiate a payout, you need to notify the customer via the web service.
Scenarios for performing operations via the main interfaces of the payment platform correspond to those presented in the diagrams. Similarly, when additional features (such as payment links) are used, scenarios for performing operations also correspond to the specifics of those features.
Purchases by using Payment Page
General information
To process a purchase through Payment Page by using the AstroPay method, the merchant's web service is required to send a request with all required parameters and signature to the ecommpay URL and receive a callback with the result. The full sequence and special aspects of purchase processing are provided below.
Information about the formats of requests and callbacks used for processing payments by using the AstroPay method via Payment Page is presented further in this section; general information about working with the Payment Page API is presented in Interaction concepts.
Request format
There are several things you need to consider when sending purchase requests by using the AstroPay method:
- The following parameters required for any payment must be specified:
project_id
—project identifier obtained from ecommpay during integrationpayment_id
—payment identifier unique within the projectpayment_currency
—payment currency code in the ISO-4217 alpha-3 formatpayment_amount
—payment amount in the smallest currency unitcustomer_id
—customer identifier unique within the project
- The following parameters required for any payment must be specified:
project_id
,payment_id
,payment_currency
,payment_amount
,customer_id
. - Additionally, it is necessary to specify the customer country code in accordance with ISO 3166-1 alpha-2 in the
customer_country
parameter. - If you need to have the payment form displayed with the AstroPay method selected, set the
force_payment_method
parameter toastropay
. - If you need to have the payment form displayed with the PIX via AstroPay method selected, set the
force_payment_method
parameter toastropay
and specify the"{\"submethod_code\": \"IX\}"
value in thepayment_methods_options
parameter:"payment_methods_options": "{\"submethod_code\": \"IX\"}"
In this case, the value
BR
must be specified in thecustomer_country
parameter, otherwise the payment is declined. - Additionally, any other parameters available for working with Payment Page can be used (details).
- After all target parameters are specified, generate a signature (details).
Thus, a correct request for opening the payment form using the AstroPay method must contain the project identifier, basic payment information (identifier, amount, and currency code), customer identifier and country code, as well as signature.
Callback format
The AstroPay method uses the standard format for callbacks to deliver purchase results. For more information, see Callbacks.
The following is the example of a callback with information about a 2.00 USD
purchase made in the 8181
project.
The following is the example of a callback with information about a declined purchase.
Useful links
The following articles can be useful when implementing purchases via Payment Page:
- Interaction concepts—about the interaction with the payment platform by using Payment Page.
- Signature generation and verification—about the procedure of generating and verifying signatures in requests and callbacks.
- Payment models and statuses—about the types, processing models, and possible statuses of supported payments and operations.
- One-time one-step purchase—about processing of one-time one-step purchases by using Payment Page.
- Information of operations performing—about error and response codes that are used in the payment platform to record information about performing of operations.
Purchases by using Gate
General information
To process a purchase through Gate by using the AstroPay method, the merchant's web service is required to do the following:
- Send a request with all the required parameters and signature to the ecommpay URL.
- Receive an intermediate callback from the payment platform and redirect the customer to the AstroPay service.
- Receive the final callback from the payment platform.
The full sequence and special aspects of purchase processing are provided below.
Information about the formats of requests and callbacks used for processing payments by using the AstroPay method via Gate is presented further in this section. General information about working with the Gate API is presented in Interaction concepts.
Request format
There are several things you need to consider when sending purchase requests by using the AstroPay method:
- To initiate each purchase, send a separate POST request to the
/v2/payment/wallet/astropay/sale
endpoint. This endpoint belongs to the group /v2/payment/wallet/{payment_method}/sale. - Each request must include the following objects and parameters:
- Object
general
—general purchase information:project_id
—project identifier obtained from ecommpay during integrationpayment_id
—payment identifier unique within the projectsignature
—request signature generated after all required parameters are specified (details—in the Signature generation and verification) (details)
- Object
payment
—payment information:amount
—payment amount in the smallest currency unitcurrency
—payment currency code in the ISO-4217 alpha-3 format
- Object
customer
—customer information:id
—customer identifier unique within the projectip_address
—customer IP address relevant for the initiated paymentcountry
—customer country code in accordance with ISO 3166-1 alpha-2
- Object
- Additionally, any other parameters included in the specification can be used.
Thus, a correct purchase request by using the AstroPay method must contain the project identifier, basic payment information (identifier, amount, and currency code), customer information and signature.
Formats of intermediate callbacks for customer redirection
Each payment made with the AstroPay method requires redirection of customers from the merchant's web service to the AstroPay service. To redirect a customer it is necessary to receive an intermediate callback from the payment platform and use the information included in the redirect_data
object. The format of such callbacks is standard (details), and the following objects and parameters are included in the redirect_data
object:
body
—object with data to be sent in the request bodymethod
—parameter specifying the HTTP method for sending the request (GET
orPOST
)url
—parameter containing a link for redirection
Final callback format
The AstroPay method uses the standard format for callbacks to deliver purchase results. For more information, see Callbacks.
The following is the example of a callback with information about a 2.00 USD
purchase made in the 8181
project.
The following is the example of a callback with information about a declined purchase.
Useful links
The following articles can be useful when implementing purchases via Gate:
- Interaction concepts—about the interaction with the payment platform by using Gate.
- Signature generation and verification—about the procedure of generating and verifying signatures in requests and callbacks.
- Payment models and statuses—about the types, processing models, and possible statuses of supported payments and operations.
- One-time one-step purchase—about processing of one-time one-step purchases by using Payment Page.
- Information of operations performing—about error and response codes that are used in the payment platform to record information about performing of operations.
Payouts to AstroPay accounts by using Gate
General information
To process a payout through Gate by using the AstroPay method, send a request with all required parameters and signature to the ecommpay URL and receive a callback with the result. The full sequence and special aspects of payout processing are provided below.
Information about the formats of requests and callbacks used for processing payouts by using the AstroPay method via Gate is presented further in this section. General information about working with the Gate API is presented in Interaction concepts.
Request format
There are several things you need to consider when sending payout requests by using the AstroPay method:
- To initiate each payout send a separate POST request to the
/v2/payment/wallet/astropay/payout
endpoint. This endpoint belongs to the group /v2/payment/wallet/{payment_method}/payout. - Each request must include the following objects and parameters:
- Object
general
—general payout information:project_id
—project identifier obtained from ecommpay during integrationpayment_id
—payment identifier unique within the projectsignature
—request signature generated after all required parameters are specified (details—in the Signature generation and verification) details
- Object
payment
—payment information:amount
—payout amount in the smallest currency unitcurrency
—payout currency code in the ISO-4217 alpha-3 format
- Object
customer
—customer information:id
—customer identifier unique within the projectip_address
—customer IP address relevant for the initiated payoutcountry
—customer country code in accordance with ISO 3166-1 alpha-2
- Object
- Additionally, it is necessary to specify the one of the following parameters of the
customer
object:phone
—customer phone number associated with the AstroPay account; must be specified using a country code and without punctuation or special characters, for example11231234567
, you can read more about the format in the FAQ section. If this parameter is used in the request and the customer doesn't have an AstroPay account, the customer receives a message to the specified phone number with an offer to create an account. The payout can be completed if the customer creates the accountaccount_id
—identifier of the customer account in the AstroPay service. A selectaccount_id
value can only be used in conjunction with two or less different values of thecustomer.id
parameterThe
account_id
parameter is included in the result callback in the following cases:- A purchase is processed
- A payout which was initiated by using the
customer.phone
parameter is processed
- Additionally, any other parameters included in the specification can be used.
Thus, a correct payout request by using the AstroPay method must contain the project identifier, basic payment information (identifier, amount, and currency code), customer information and signature.
Callback format
The AstroPay method uses the standard format for callbacks to deliver payout results. For more information, see Callbacks.
The following is the example of a callback with information about a 2.00 USD
payout made in the 8181
project.
The following is the example of a callback with information about a declined payout.
Useful links
The following articles can be useful when implementing payouts via Gate:
- Interaction concepts—about the interaction with the payment platform by using Gate.
- Signature generation and verification—about the procedure of generating and verifying signatures in requests and callbacks.
- Payment models and statuses—about the types, processing models, and possible statuses of supported payments and operations.
- Payouts—about processing of payouts by using Gate.
- Information of operations performing—about error and response codes that are used in the payment platform to record information about performing of operations.
Payouts to PIX accounts by using Gate
General information
To process a payout through Gate by using the AstroPay method, send a request with all required parameters and signature to the ecommpay URL and receive a callback with the result. The full sequence and special aspects of payout processing are provided below.
Information about the formats of requests and callbacks used for processing payouts by using the AstroPay method via Gate is presented further in this section. General information about working with the Gate API is presented in Interaction concepts.
Request format
There are several things you need to consider when sending payout requests by using the AstroPay method:
- To initiate each payout send a separate POST request to the /v2/payment/pix/payout endpoint.
- Each request must include the following objects and parameters:
- Object
general
—general payout information:project_id
—project identifier obtained from ecommpay during integrationpayment_id
—payment identifier unique within the projectsignature
—request signature generated after all required parameters are specified (details—in the Signature generation and verification) details
- Object
payment
—payment information:amount
—payout amount in the smallest currency unitcurrency
—payout currency code in the ISO-4217 alpha-3 format
- Object
customer
—customer information:id
—customer identifier unique within the projectip_address
—customer IP address relevant for the initiated payout
- Object
- Additionally, it is recommended to specify the following objects and parameters:
- Object
customer
—customer information:first_name
—first namelast_name
—last namecountry
—customer country code in accordance with ISO 3166-1 alpha-2identify
—information about the document which establishes identity:doc_type
—type of the document, it is required to specify the valueCPF
(Brazilian tax identification number of customer, must consist of 11 digits)doc_number
—number of the document
- Object
account
—PIX account information:number
—account number
- One of the following parameters of the
customer
object:email
—customer email addressphone
—customer phone number; must be specified using a country code and without punctuation or special characters, for example11231234567
, you can read more about the format in the FAQ section
If any of these parameters are missing, the payment platform may send the list of missing parameters in a callback requesting additional information submission (details are available in Submission of additional payment information).
- Object
- Additionally, any other parameters included in the specification can be used.
Thus, a correct payout request by using the AstroPay method must contain the project identifier, basic payment information (identifier, amount, and currency code), customer and account information, as well as signature.
Callback format
The AstroPay method uses the standard format for callbacks to deliver payout results. For more information, see Callbacks.
The following is the example of a callback with information about a 2.00 USD
payout made in the 8181
project.
The following is the example of a callback with information about a declined payout.
Useful links
The following articles can be useful when implementing payouts via Gate:
- Interaction concepts—about the interaction with the payment platform by using Gate.
- Signature generation and verification—about the procedure of generating and verifying signatures in requests and callbacks.
- Payment models and statuses—about the types, processing models, and possible statuses of supported payments and operations.
- Payouts—about processing of payouts by using Gate.
- Information of operations performing—about error and response codes that are used in the payment platform to record information about performing of operations.
Payouts by using Dashboard
When working with Dashboard, you can process single and mass payouts by using the AstroPay method.
- To process a single payout, open the payout form, specify all required parameters (including the payment method), send a request and verify that the payout has been processed.
-
To process a mass payout, prepare and upload a file with information about all target payouts, send a batch request, and verify that the payouts have been processed.
Use a CSV file structured according to the requirements presented in the Mass payments data section. The payout parameters must comply with the requirements (you do not have to generate a signature because it is specified by Dashboard).
More information about processing payouts by using Dashboard is presented in a separate section.
Analysis of payments results
To analyse information about payments made with the AstroPay method and other methods, you can use:
- Dashboard interface toolkit with various lists and analytic panels.
- Reports in CSV file format, available via the Reports section (one-time and periodically).
- Data in JSON format, sent by program requests to a specified URL available by using the Data API interface.
If you have any questions, refer to the documentation (Dashboard and Using Data API) and ecommpay technical support.