Auxiliary procedures and additional capabilities

This section provides the information about various procedures and capabilities. While the procedures can be run automatically during the Payment Page operation for processing separate payments and affect user scenarios, the capabilities can be implemented upon the merchant request for improving the provided service.

Boosting payment acceptance rates

The procedures and capabilities that can help to ensure high acceptance rates:

  • Checking with Address Verification Service—about the procedure of specifying customers' postcodes and addresses for processing payments with the use of the cards American Express, Mastercard, and Visa.
  • Submission of additional payment information—about the procedure of specifying additional data that can be requested by payment systems in certain cases.
  • Payment retries—about the capability of providing the customers with additional payment attempts (in case of other attempts failure), including the capability of changing the payment method.
  • Cascade payment processing—about the capability of making additional payment processing attempts (when relevant), without changing the payment method.
  • Collecting customer data—about the capability of obtaining and providing customer additional information. This can help to avoid the implementation of some auxiliary procedures.

Improving customer experience

The capabilities that can be used for adjusting payment scenarios to different situations:

  • Managing payment methods availability—about the capability of displaying to the customers not all but the specified payment methods from the ones available for the project.
  • Preselecting payment methods—about the capability to specify a certain payment method when opening the payment form.
  • Interface language support—about the capabilities of specifying the language used when the payment form is displayed.
  • Saving customer payment data—about the capabilities of saving and using the customer payment data when working with the payment form.
  • Payments by using tokens—about the capability of using payment data tokens for shortening the customer payment scenarios.
  • Currency conversion—about the capabilities of processing payments in different currencies for the customer and the merchant with the conversion involved.

Supporting specific scenarios of working with the form

The capabilities of adapting the payment form to different industries, types of business, and particular cases:

  • Opening payment form on several devices—about providing the customers with the capability of switching over from one device to another, without interrupting payment processing.
  • Limiting time for using payment form—about the capability of setting the time limit for making a purchase.
  • Splitting payment amount—about the capability of dividing the payment amount into parts to ensure customer convenience, adjust to the characteristics of payment systems, and for other purposes.
  • Debt repayment—about the capability of using the payment form for accepting loan and credit repayments.
  • Using addendum with itinerary data—about the capability of using the extended set of parameters (financial detail addendum) when processing payments for travel services.

Monitoring payment form usage

The capabilities of obtaining and processing the information about various interface events related to the payment form and customer actions in this form—Handling customer behaviour events on Payment Page.

Informing customers

The capabilities of sending e-mail notifications to inform the customers about payment processing and other related events—Sending receipts and notifications to customer.